FAQ - Frequently Asked Questions

Yes, we provide transfers to and from all Paris airports: CDG, Orly and Le Bourget. We also offer inter-airport connections for your connecting flights.

We track your flight in real-time. In case of delay, your driver automatically adjusts their arrival time at no extra charge. We wait for you at the exit with a sign bearing your name.

Yes, we offer solutions tailored to businesses: monthly billing, dedicated account, negotiated rates for regular trips, and vehicle provision for your professional events.

We accept payments by credit card, cash and bank transfer. Payment is made after the journey. For businesses, we also offer deferred billing.

Yes, we offer discovery tours of Paris and its surroundings: Eiffel Tower, Versailles, Fontainebleau, Giverny. Our drivers know the capital perfectly and can advise you on the best routes.

Yes, on demand: Courchevel ↔ Méribel (20 min), Méribel ↔ Val Thorens (25 min), Les Menuires ↔ Val Thorens (15 min), from €60 per trip in a Tesla Model Y. Perfect for dinner in another resort or a ski lesson. Book up to 2h before departure, service until 2am.

Every booking includes automatic flight tracking: your driver sees your real landing time and adjusts pickup at no cost, even with a 3-hour delay. That is why we ask for your flight number rather than your scheduled arrival time.

Only three, always confirmed before booking: +20% for pickups between 10pm and 6am, +10-15% in school-holiday peak (stated in the quote), and waiting time beyond 60 minutes charged €25/h in 15-minute increments. Everything else — tolls, airport parking, skis, child seats, a 10-min grocery stop — is included.

Yes, that is our standard: you pay only after the ride, by credit card, bank transfer or cash, against a receipt. No prepayment or card hold is requested at booking, and cancellation is free up to 24h before pickup.

All our drivers are mountain professionals: they drive the Tarentaise year-round, know every bend of the Courchevel 1850 and La Plagne access roads, and their vehicles carry snow tyres and chains from December to April. When a pass closes or snow-clearing is under way, they know the alternate routes and leave earlier if needed.